Privacy Policy

1. Introduction

BCFSBO.ca ("we," "our," or "us") operates the website bcfsbo.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to list or browse for-sale-by-owner properties in British Columbia, Canada.

2. Information We Collect

Personal Information: When you create an account or list a property, we collect your name, email address, phone number, and mailing address.

Property Information: We collect details about properties you list, including address, description, price, photos, and property features.

Payment Information: Payments are processed securely through Stripe. We do not store your credit card number on our servers. Stripe handles all payment data in accordance with PCI-DSS standards.

Usage Data: We automatically collect information such as your IP address, browser type, pages visited, and time spent on the site.

3. How We Use Your Information

We use the information we collect to:

Provide and maintain our services, including displaying your property listings to potential buyers. Process your transactions and send related information. Send you service-related communications, such as listing confirmations and account updates. Respond to your inquiries and provide customer support. Monitor and analyze usage to improve our website and services. Comply with legal obligations.

4. How We Share Your Information

Public Listings: When you list a property, your listing details (property information, contact name, phone number, and general location) are publicly visible on our website to potential buyers. This is the core function of our service.

Service Providers: We share information with third-party service providers who perform services on our behalf, including Stripe for payment processing and our web hosting provider.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar tracking technologies to maintain your session, remember your preferences, and improve your experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Your Rights

Under Canadian privacy law (PIPEDA), you have the right to access your personal information held by us, request correction of inaccurate information, withdraw consent for certain uses of your information, and request deletion of your account and associated data. To exercise any of these rights, please contact us at the email address provided below.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Property listings remain on the site until the listing period expires or you request removal. We may retain certain information as required by law or for legitimate business purposes.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BCFSBO.ca
Email: info@bcfsbo.ca
British Columbia, Canada